Privacy Policy

Introduction

caladinzpl B.V. ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website caladinzpl.live or use our legal services.

We are the Data Controller for the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws in the Netherlands and the European Union.

Data Controller Information

Data Collection

The data we collect includes personal information that you voluntarily provide to us when you use our website or engage our legal services. We collect information in the following ways:

• Contact Forms: Name, email address, phone number, and message content
• Legal Services: Personal and business information necessary for legal representation
• Website Usage: IP address, browser type, pages visited, and time spent on our site
• Cookies: Technical information to improve website functionality and user experience
• Communication: Records of our correspondence and interactions with you

We only collect information that is necessary for providing our legal services or improving our website functionality.

How We Use Your Information

We explain how we use your information for legitimate business purposes in accordance with GDPR requirements. The use of your data includes:

• Legal Services: To provide legal advice, representation, and related services
• Communication: To respond to your inquiries and provide customer support
• Service Improvement: To enhance our website and service offerings
• Legal Compliance: To comply with applicable laws and regulations
• Business Operations: For administrative purposes and business management

We process your personal data based on the following legal bases under GDPR: legitimate interests, contract performance, legal obligations, and your consent where applicable.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: When you have given clear consent for us to process your data
• Contract: When processing is necessary for performing our legal services
• Legal Obligation: When we must process data to comply with legal requirements
• Legitimate Interests: When processing is necessary for our legitimate business interests

Data Sharing and Disclosure

caladinzpl does not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Legal Requirements: When required by law, court order, or legal process
• Service Providers: With trusted third-party providers who assist in our operations
• Professional Obligations: As required for legal representation and professional duties
• Business Transfers: In connection with any merger, sale, or transfer of assets

All third parties we work with are required to maintain appropriate security measures and use your data only for specified purposes.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Our retention periods include:

• Client Files: Maintained according to legal professional requirements (typically 7-10 years)
• Contact Inquiries: Deleted after 2 years unless ongoing communication exists
• Website Data: Technical data retained for up to 2 years for security and improvement purposes
• Marketing Data: Retained until you withdraw consent or request deletion

After the retention period expires, we securely delete or anonymize your personal information.

Your Rights

Under GDPR and Dutch data protection law, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data to another organization
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us at privacy@caladinzpl.live. We will respond to your request within 30 days.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Staff training on data protection and security
• Secure backup and recovery procedures

While we strive to protect your personal information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but continuously work to improve our protective measures.

International Data Transfers

caladinzpl primarily processes data within the European Economic Area (EEA). If we transfer your personal data outside the EEA, we ensure appropriate safeguards are in place, including:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses approved by the European Commission
• Binding Corporate Rules or certification schemes

Cookies and Tracking

Our website uses cookies to improve functionality and user experience. For detailed information about our use of cookies, please refer to our Cookie Policy.

You can control cookie settings through your browser preferences and our cookie consent banner.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date at the top of this policy
• Sending email notification for significant changes (where we have your email address)

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the following information:

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your personal data appropriately.

Supervisory Authority

If you have concerns about our data processing practices, you may contact the Dutch supervisory authority: